Service Management

Banqsoft’s customers have their own Service Manager assigned, assisting in planning of changes and consultancy tasks

Banqsoft’s customers have their own Service Manager assigned, assisting in planning of changes and consultancy tasks.

The Service Manager is the customer’s partner for establishing upgrade plans, getting access to knowledge and resources for evolving their products and services. The Service Manager also ensures that the right expertise is utilized to resolve customer requests and follows-up on deliveries at an overall level.