Banqsoft Credit Management software suite: Cover from credit granted to the money is on your bank account

Banqsoft Credit Management software suite and eco-system covers the core systems and add-on services solutions for credit management. Being 100% native cloud solutions, it is designed to provide great customer value. Provide better receivable turnover with our highly available, automated and maximum secure solutions.

The suite of tools and solutions has been developed through more than a quarter of a decade together with experts in the industry: our customers.

Our mission is to continue to be a trusted and predictable partner for developing solutions that suits your strategies in an ever changing market.

Cog wheels representing Connect - integrations

Add-on Services / Connect

Integrations and connections enabling more business

The solutions under our Connect group are tying businesses together, enabling more business. We have a library of turn-key ready ERP integrations.

With Banqsoft’s Open standard REST API model you can connect to your ERP system, your customer’s ERP, to public services, to vendors of information services or for automatic reporting to authorities.

We strongly believe in open industry standards to exchange data between stakeholders to support efficiency through automation. Therefore Lighthouse eco system of services is available to any third party. In fact, we offer a sandbox to play in.

Flow of data between systems is crucial for consistent, automated, efficient and profitable operations. Reliable monitoring, logging and deviation management is ensured via the Connect API’s.

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Self Service man laptop mobile industrial plant

Add-on Services / Self Service

Self Service speeds up payment and improves efficiency

Offering self service to your customers and the debtors is absolutely essential in today’s market and culture. In international markets the extent of self service is different from country to country, so Bansoft offers many ways for participation and operations for the creditor, the creditor’s customer or the debtor.

As self service is expected, so is flexibility, privacy and payment solutions. Manual work can be reduced, the customer can participate in the case implementation and handling, and the debtor can settle the unpaid amount without the sometimes unpleasant envelope in the mailbox or the phonecall.

At the end of the day, easy payment is the goal. The self service solution can be the hub in a three part cooperation. Branded in your company’s identity and helping you maintaining good customer relations for your client.

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Add-on Services / Contact Center

Time saving communication solutions

Image how much your debt collection can be optimized using a high performing predictive calling system minimizing idle time for the operators. And with all data on the debt case available at their fingertips, you have the best prerequisites for increased payment. At the same time maintaining a good customer relationship on behalf of your client.

Outbound calls, inbound calls - all are operated through our cloud based core systems. Predictive calling or manually operated; our software provides everything you need to make effortless agent experiences.

To complete the multi-channel debtor and client communication, we also offer chat and social media solutions. Securely hosted in the cloud and available on all devices.

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Hands under lightbulb with brain symbolising ideas and insight

Add-on Services / Insight

Insight for business management driving revenue

“The purpose of computing is insight, not numbers”*

Effective enterprise or business management requires accurate and relevant information at hand. Analyzed data also allows collection departments to better understand and segment their activities. Data visualized by Banqsoft’s Insight solutions makes you able to understand relationships, measure the results and forecast. Your KPI’s are set up and performance monitored.

The goal is to give management a unique insight in its performance and decision support from the credit management system, by using both historical and live data as indicators forecasting future results.

A benefit from Banqsoft Insight solutions is the ability to tweak strategies to provide more welcoming and personalized both customer and debtor experiences. One strategy might not fit another, so backed by Insight a customized collection strategy optimizing payment can be found.

Banqsoft Insight reports and business intelligence is built in everywhere. Tailor-made or out-of-the-box solutions are integrated in the core system or connected as add-on services. To make it convenient for your customers, reports can be automated and timely distributed. Insight is also available in self service solutions, on your customer’s access to your Banqsoft solution.

*Richard Wesley Hamming, American mathematician, in “Numerical Methods for Scientists and Engineers (1962)

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Hands on tablet sending to multiple channels

Add-on Services / Omnichannel

Produce, distribute and offer flexible payment solutions. Anywhere.

Go all-digital? Wether your market is ready for it or it's too early, Banqsoft Omnichannel engines are ready to produce huge volumes, to send electronic dunning letters, offer modern methods of online payment or use traditional distribution channels.

Communication channels are evolving and changing constantly. With Banqsoft as your partner, we'll keep your solutions up to date with the latest.

Banqsoft offers a fully automated distribution to various channels at competitive terms. The solution is fully integrated into the core systems and allows you to select the print channel that is most efficient for your collection.

Omnichannel automatically make use of alternative methods as fall-back solutions should first chosen method fail. Logging and monitoring methods are extensive.

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Get in Touch With Us

Let us together look at what you want to achieve and the benefits that can help you get there, so you can make an informed decision. We are ready to answer any questions you may have.

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